Important Information
Policies
To help make your stay at Zanzibar Palace Hotel in Zanzibar as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Key terms outlining arrival procedures, guest conduct, and operational guidelines at the hotel.
- Check-In & Check-Out
Check-in is typically available from early afternoon, with check-out scheduled for late morning.
- Identification & Payment
Valid photo identification is required at check-in. Major credit cards are accepted, with payment conditions depending on the booked rate.
- Cancellation Policy
Cancellation and prepayment policies vary by room type and booking agreement. Guests should review their confirmation details carefully.
- Smoking & Pets
Indoor areas are non-smoking. Pets are not permitted.
- Transfers & Extras
Airport and beach transfers can be arranged upon request and may involve additional charges.